What people say
Arby's is a fast-food chain that has been around since the 1960s, known for its roast beef sandwiches and curly fries. In recent years, the chain has undergone a rebranding effort to appeal to a more health-conscious audience with new menu items featuring turkey and chicken.
The Arby's locations in the city of Chicago have received mixed reviews on various online platforms. Many customers appreciate the quick service and tasty sandwiches, while others have expressed dissatisfaction with the quality of their meals.
Some reviewers have praised Arby's for its affordable prices and convenient locations throughout the city. One reviewer on Yelp raves about the "delicious roast beef sandwich" and "crispy curly fries," while another notes that Arby's "never disappoints with their consistency."
However, other customers have reported negative experiences at Arby's locations in Chicago. Complaints range from incorrect orders to cold and stale food. A TripAdvisor review from a dissatisfied customer states, "The sandwich was very dry, and the bread was stale. The curly fries were lukewarm at best."
In response to negative reviews, Arby's has implemented policies such as offering refunds or replacing unsatisfactory meals. They have also made efforts to improve their menu items, adding healthier options like turkey and chicken sandwiches.
Despite mixed reviews, Arby's remains a popular fast-food chain in the city of Chicago. The brand's efforts to appeal to health-conscious customers and address customer complaints demonstrate their commitment to providing a positive dining experience. Whether customers are craving a classic roast beef sandwich or looking for a healthier option, Arby's continues to be a go-to destination for fast food in Chicago.