Heritage Outpost

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Heritage Outpost

Heritage Outpost, a coffee shop and restaurant located on West Wilson Avenue, was a popular spot for locals to enjoy delicious food and beverages. The establishment often shared updates on social media, enticing customers with mouthwatering treats such as their new Carrot Cake Muffin. They also collaborated with American Express and Google to create an interactive mural in support of Small Business Saturday, encouraging patrons to shop local and support independent businesses in their neighborhoods. Unfortunately, Heritage Outpost has since closed its doors permanently, leaving behind fond memories of its cozy ambiance and tasty offerings.

Recent social media posts

01/12/2022

🚨 New Pastry🚨
Carrot Cake Muffin
🥕🍰🧁

👩🏽‍🍳

01/03/2022

Rules are rules. Please do not give anyone a hard time for enforcing them.

If you feel the need to complain please reach out to the City of Chicago or directly management at [email protected]

12/02/2021

Shop LOCAL to make it on the Nice List this year. Santa's watching.

🎅👀

11/30/2021

Good morning River North.

11/26/2021

Hot coffee on a cold morning. Don't forget the cinnamon roll!

11/23/2021

Have you seen mural at the Willis Tower? We've teamed up with American Express and Google for this Small Business Saturday on Nov 27th to create an interactive mural. Take a photo of the mural using Google Lens and it will take you directly to our site to purchase coffee shipped to your home. Check out the rest of the local Chicago shops and support the independent business that support your neighborhoods.

11/20/2021

So simple yet so perfect.

11/16/2021

Fall 2021 Heritage Bicycles Lookbook

📷 👕 & Carinne

08/17/2021

The barista is a key member of the Heritage Bicycles and Coffee team. This role not only executes our warm, friendly service experience but also creates the hand-crafted drinks that our customers have grown to love. This is a great position for someone who enjoys taking care of others, is passionate about coffee, and works well on a team. We are looking for baristas who are excited to join our company and be part of our next phase of growth!

Job Responsibilities

Act as the main point of contact for our customers, both through online orders and in person orders; provide exceptional customer service throughout every interaction
Prepare hot and cold drinks according to the recipes as well as modifying based on customer needs
Work in a way that maintains a clean and tidy work area while following all city and state health guidelines
If needed, serve alcohol in a safe manner; maintain a BASSET certification during your tenure
Solve customer problems; ask for help if needed; work to provide a high level of service with each interaction
Work in a fast-paced environment while staying calm and organized
Collaborate with your teammates during each shift
Communicate shift needs to the Coffee Director or Operational leaders before, during, and after your shift
Use POS and technology in place to process transactions
Process transactions either via credit card or cash; Process credit cards in a safe way and provide correct change to each customer
Complete assigned tasks as requested by Coffee Director including but not limited to side work and inventory
Essential Job Requirements:

Passion for hospitality and coffee
1-2 years’ experience as a Barista or food service role; familiarity with coffee drinks and coffee varieties a plus
Ability to maintain a BASSET certificate and Chicago food handlers license
Must possess a positive attitude and the ability to smile under all circumstances
High integrity with a great attendance record
Strong attention to detail, especially when working under pressure
Demonstrate strong oral and written communication skills
Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software including a POS
Participate in training in order to comply with new or existing laws
Ability to work a flexible schedule, including evenings and weekends where business demands
Neat, clean, professional at all times throughout the workday and/or whenever present at the community
Comply with expectations as demonstrated in the employee handbook
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
Successfully pass drug test.
Additional Requirements:

Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.

Core Values:

In order to achieve success employees must embrace certain core principles and values.

Honesty
Integrity
Competence
Tenacity & Enthusiasm
Creativity
Professionalism
Drive

Address

1325 West Wilson Avenue
Chicago, IL
60640

To reach West Wilson Avenue in Chicago, you have several options for public transport and driving/parking:

Public Transport:
1. From downtown Chicago, take the Red Line train towards Howard and get off at the Wilson station.
2. Walk west on West Wilson Avenue for about 5 minutes until you reach your destination.

Driving/Parking:
1. If you are coming from downtown Chicago, take Lake Shore Drive (US-41) northbound.
2. Continue on Lake Shore Drive until you reach the Montrose Avenue exit.
3. Take the Montrose Avenue exit and turn left onto West Montrose Avenue.
4. Continue on West Montrose Avenue until you reach North Broadway Street.
5. Turn right onto North Broadway Street and continue for a few blocks until you reach West Wilson Avenue.
6. Look for available street parking near your destination or consider using a nearby paid parking lot if necessary.

Please note that these directions are provided as a general guide and it is always recommended to check for any road closures or public transport updates before starting your journey.

Opening Hours

Monday	7am - 7pm
Tuesday	7am - 7pm
Wednesday	7am - 7pm
Thursday	7am - 7pm
Friday	7am - 9pm
Saturday	7am - 9pm
Sunday	7am - 7pm

Telephone

(872) 806-0639

Website

http://www.heritagebicycles.com/pages/heritage-outpost

Alerts

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What people say

Heritage Outpost on West Wilson Avenue in Chicago is a hidden gem that combines the best of a coffee shop and a restaurant. With its cozy atmosphere and delicious offerings, it's no wonder why this place has gained such a loyal following.

One thing that sets Heritage Outpost apart is their commitment to quality. They recently introduced a new pastry, the Carrot Cake Muffin, which has quickly become a favorite among customers. This delectable treat is the perfect combination of moist cake and creamy frosting, making it a must-try for any dessert lover.

But Heritage Outpost isn't just about pastries. They also serve up some amazing coffee that will satisfy even the most discerning caffeine connoisseur. Their hot coffee is especially comforting on cold mornings, and they even offer delivery for those rainy days when you just want to stay in bed.

What's more, Heritage Outpost believes in supporting local businesses and communities. They have partnered with American Express and Google to create an interactive mural at the Willis Tower, promoting Small Business Saturday and encouraging people to shop local. This dedication to independent businesses shows their commitment to their neighborhood and the people who support them.

The staff at Heritage Outpost are friendly and welcoming, creating a warm and inviting atmosphere for all who visit. Whether you're stopping by for a quick cup of coffee or enjoying a leisurely meal with friends, you can expect top-notch service from start to finish.

If you're looking for a place that offers great food, excellent coffee, and supports local businesses, then Heritage Outpost on West Wilson Avenue is the place for you. With its delicious pastries, comforting coffee, and community-minded approach, it's no wonder why this spot has become a favorite among locals and visitors alike.

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